Privacy Policy

Our portal has a clearly defined privacy policy to ensure the anonymity and confidentiality of our customers. Our main priority is to provide our customers with security when transacting online.

We ask all our customers to review our privacy policy before ordering medicines from our portal.

It is understood that in any final transaction, by agreeing to pay us, you agree to the terms and conditions set out in our Privacy Policy on our Portal.

Policy for Collecting and Sharing Information from You Online

  • We have very strict policies regarding the collection and sharing of your personal information.
  • We use the information we collect from you, such as your name, age, email address, phone number, and address, for official purposes only.
  • Sensitive personal and personal information we collect, such as debit and credit card numbers and OTPs, are also stored on our servers to facilitate your purchase process.
  • We are not involved in any unauthorized process of sharing your information with any of our entities or with third parties such as our suppliers or wholesalers.
  • All of this is done to provide you with meaningful and efficient customer service.
  • This is done to simplify the process when customers choose to purchase certain medications or to help us collect information during the checkout or checkout process.
  • It also saves time by not having to repeatedly share information when purchasing medicines from the portal.
  • You may also choose to enroll or unsubscribe from us, but this is at your sole discretion.
  • It is not necessary to register or register on the portal to purchase medicines.


  • We collect email IDs to share our weekly newsletter.
  • This way, you can learn about the latest pharmaceutical brands available and upcoming brands you might want to try.
  • You don’t have to subscribe to our newsletter, but you can get the latest offers and discounts by subscribing to our newsletter.
  • We share all kinds of news through our newsletter, including pharmaceutical deals, latest arrivals, best-selling brands, and even monthly, weekly, or daily deals.
  • For example, you can be notified when a drug stock becomes available.
  • Email IDs are not used for any other purpose, such as sending fraudulent emails or spam.
  • We recommend checking your spam folder in case you have enabled suspicious emails from unknown sources in the settings menu.
  • Upon completion of each online transaction, you will receive an online electronic receipt via email for each purchase.

I agree to the portal’s cookie policy

  • The use of cookies takes place on our portal and helps speed up your shopping and verification process.
  • You can choose whether or not to accept our cookie policy, but this is entirely at your discretion.
  • By agreeing to conduct transactions on our portal, you also agree to our online cookie policy, which stores some important information to speed up your browsing on our online portal.

Execute transactions on our portal

  • All our online transactions are conducted through our fast and efficient online payment portal, protected by SSL gateways, for expedited processing and authentication of the final beneficiary of the transaction.
  • Each online purchase is verified by an OTP sent to both your email ID and mobile number.

Refund and cancellation policy

  • All products ordered online through our portal can be canceled.
  • However, it has a time limit, usually 7 days, both nationally and internationally.
  • No cancellations will be accepted after 7 days of ordering the product.
  • We also accept product exchanges.
  • This is done by our managers who will physically check the product before replacing it.
  • For refunds, we do not offer cash refunds, but refunds are made online and credited directly to your account.

Sharing your review

  • You may want to share your experience with us.
  • This includes post-use medication reviews and experience finding the right brand and dosage of medications.
  • You can also share reviews about the entire payment and checkout process.
  • We encourage you to share your experience with us, but this isn’t mandatory if you want to protect your anonymity.